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Courts
What Courts and Juries have had to say:
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Mortle, et al. v. DaimlerChrysler Corporation, Case No. 04-CV-1291(2006 Jury Decision)
Mr. Mortle and business partner, Mr. Kiriaki, purchased a 2003 Dodge Viper SRT-10 for $78,795.00. After their vehicle was out of service more than 30 days and in for repair more than four times due to problems with rear end noise, transmission, clutch, and pressure plate, they requested that DaimlerChrysler provide them with a refund. DaimlerChrysler refused to provide relief and the matter went to trial. The jury found in favor of Mr. Mortle and Mr. Kiriaki. Chrysler appealed the decision, however the case was settled shortly after the appeal and the appeal was dismissed. DaimlerChrysler paid Mr. Mortle and Mr. Kiriaki over $190,000.00 plus attorney fees.
- Garcia v. Mazda Motor
of America, Inc. , 2004 WI 93; 273 Wis. 2d 612, 682 N.W.2d 365
(2004 Supreme Court Decision)
Ms. Garcia purchased a 2001 Mazda Tribute. Transmission problems
appeared shortly thereafter and eventually Ms. Garcia filed her
own notice with Mazda requesting a replacement vehicle under the
Wisconsin Lemon Law. Mazda failed to provide a replacement vehicle
to Ms. Garcia within the time frame provided by the Wisconsin Lemon
Law, as well as imposed conditions not required under the Lemon
Law in order for her to obtain a replacement vehicle. Ms. Garcia
sought our assistance in filing suit against Mazda. Mazda was successful
in both the Circuit Court and Court of Appeals arguing that Ms.
Garcia's notice was insufficient to trigger the Lemon Law because
she did not properly offer to transfer title of her lemon vehicle.
The Wisconsin Supreme Court, however, reversed the lower Court's
rulings, concluding that Ms. Garcia's notice was sufficient and
it remanded the case back to the circuit court. The case was eventually
settled with a very favorable outcome to Ms. Garcia (she received
twice the purchase price of her vehicle), with Mazda
paying her attorney fees.
- Fry v. DaimlerChrysler
Corporation, Case No. 03-CV-1232 (2005
Jury Decision)
Mr. Fry experienced a drive train noise with the 2002 Jeep Grand
Cherokee he purchased for $29,637. DaimlerChrysler denied his lemon
law claim and took the matter to trial. The jury found in favor
of Mr. Fry, deeming his vehicle a lemon. DaimlerChrysler paid Mr.
Fry over $73,000, plus attorney fees.
- Schug v. Audi of America,
Inc., Case No. 03-CV-1787 (2004 Jury Decision)
Mr. Schug purchased a 2002 Audi TT Coupe quattro for $38,975. After
his vehicle was in for service for over 30 days within the first
year after purchase for numerous problems, Mr. Schug requested that
Audi provide him with a comparable vehicle. Audi agreed, but refused
to provide a vehicle that included the premium package
(upgraded tires and wheels), an option that our client paid $1,450
for on his lemon vehicle. The only issue at trial was whether or
not the proposed replacement vehicle was truly comparable to his
lemon vehicle. The jury did not believe that it was; Mr. Schug recovered
over $109,000, plus attorney fees.
- MacKay v. Ford Motor
Company, Case No. 03-CV-1947 (2005 Jury
Decision)
Mr. MacKay experienced an engine surging/idling condition with
his leased 2002 Ford Explorer. Ford took the case to trial, arguing
that Mr. MacKay was stepping on the accelerator and brake at the
same time, causing the surging conditions. Ultimately, the jury
did not buy Fords argument and decided that Mr. MacKays
vehicle was indeed a lemon. Ford ended up having to pay Mr. MacKay
over $47,000, plus his attorney fees (Mr. MacKay had only paid $17,000
under the terms of his lease).
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Dieter v. Chrysler Corporation, 2000 WI
45, 234 Wis. 2d 670, 610 N.W.2d 832 (2000
Supreme Court Decision)
The Dieters purchased a 1996 Dodge Ram Pick-up Truck with paint
problems. Chrysler was successful in getting the trial court to
dismiss the consumers' case on a legal issue (because it was believed
that the paint problems resulted from the installation of accessories
by the dealer); the Wisconsin Court of Appeals agreed (because the
Dieters knew about the paint problems at the time of purchase).
However, the Wisconsin Supreme Court unanimously reversed the decision
and allowed the consumers to proceed with their case. Thereafter,
Chrysler settled the case upon favorable terms, paying damages to
the Dieters, as well as paying the Dieters' attorney fees.
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Kiss v. General Motors Corporation, 2001
WI App 122, 246 Wis. 2d 364, 630 N.W.2d 742 (2001
Court of Appeals Decision)
Mr. Kiss purchased a 1997 GMC Sierra 3500 Heavy Duty tow truck.
The vehicle developed performance problems with the vehicle itself
(as opposed to the tow package). General Motors offered Mr. Kiss
a new vehicle, but insisted upon transferring his old tow package
onto the new vehicle. Mr. Kiss wanted a new tow package and filed
suit. The trial court dismissed his case, because it felt that Mr.
Kiss was not entitled to a new tow package. However, the Wisconsin
Court of Appeals reversed, holding that Mr. Kiss was entitled to
a new tow truck with a new tow package. Thereafter, General Motors
settled the case upon favorable terms, paying damages to Mr. Kiss,
as well as paying Mr. Kiss's attorney fees.
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Herzberg v. Ford Motor Company, 2001 WI
App 65, 242 Wis. 2d 316, 626 N.W.2d 67 (2001
Court of Appeals Decision)
The Herzbergs purchased a 1998 Mercury Mystique. They proceeded
with a lemon law claim against Ford. Ford agreed to a refund, but
required information about the condition of the vehicle before it
would provide the refund. The Herzbergs refused, and filed suit.
The trial court determined that Ford had violated the Wisconsin
Lemon Law by making the refund conditional, and awarded the Herzbergs
$34,416.28, twice the amount of the purchase price, plus attorney
fees. Ford appealed. The Wisconsin Court of Appeals affirmed the
trial Court decision.
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Chariton v. Saturn Corporation, 2000 WI
App 148; 238 Wis. 2d 27, 615 N.W.2d 209 (2000
Court of Appeals Decision)
Ms. Chariton purchased a 1996 Saturn vehicle, that turned out to
be problematic. She proceeded with a lemon law claim against Saturn.
Saturn agreed to provide Ms. Chariton with a refund, but required
that she sign a release as a condition of her receiving such refund.
Ms. Chariton refused, and filed suit. The trial court determined
that Saturn had violated the Wisconsin Lemon Law by failing to provide
Ms. Chariton with her refund within the statutorily required 30
day period. Saturn appealed. The Wisconsin Court of Appeals agreed
with the trial court that Saturn had failed to provide Ms. Chariton
with her refund in a timely manner, and determined that it could
not require her to sign a release as a condition. Ms. Chariton collected
double damages (double her purchase price), plus attorney fees.
- Riley v. Ford Motor Company, Case No. 99-CV-394
(2001 Jury Decision)
Mr. Riley experienced various problems with his 1998 Lincoln Town
Car, including a pulling problem. Ford initially refused to provide
Mr. Riley with lemon law relief, but later reconsidered and belatedly
tried to provide him with some money back. Mr. Riley had leased the
vehicle for 24 months, paying approximately $15,777.39 under the terms
of his lease. After a favorable jury verdict, Mr. Riley collected
$38,056.32, plus attorney fees.
Sampling of Settlements:
The vast majority of the well over 1000 claims which we have
brought on behalf of Wisconsin consumers since 1990 have been settled to our
clients' overwhelming satisfaction. A few examples of such settlements include:
- After their 2004 Buick Park Avenue was out of service more than 30 days as well as in for repair more than four times in the first year due to electrical problems, our clients sought relief from General Motors. General Motors failed to provide our clients with a comparable new vehicle; a suit was then filed. The case eventually settled and our clients received a new 2006 Cadillac DTS, plus attorney fees.
- Our client sought relief from Ford after its 2005 Ford F450 was out of service for more than 30 days within the first year of ownership due to engine/shifting problems. Ford failed to provide a refund; a suit was then filed against Ford. The case eventually settled and our client received $59,508.25, plus attorney fees (original cost of vehicle – $37,739.00).
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Our client sought relief from General Motors after its 2005 Chevrolet C2500 Truck was out of service 30 days as well as in for repair four times within the first year due to power steering problems. General Motors failed to provide our client with a comparable new vehicle; a suit was then filed against General Motors. The case eventually settled and our client received $61,547.55, plus attorney fees (original cost of vehicle – $49,525.00).
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Our clients requested a comparable new vehicle after their 2003 GMC Savana Conversion Van was in for repairs more than four times in the first year due to various problems. General Motors responded that they were unable to comply with the request; we filed suit on our clients’ behalf. After settlement our clients recovered $48,000.00, plus attorney fees (original cost of vehicle – $34,561.00).
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A service station owner had engine/stalling concerns with his new
2004 GMC 6500 Heavy Duty Truck. A claim was made under the Wisconsin
Lemon Law. Pre-suit, General Motors offered our client thousands
of dollars less than what he was entitled to, and imposed conditions
on our client which are not required under the Wisconsin Lemon Law.
Our client filed suit and the case settled for over $97,000, plus
attorney fees (original cost of vehicle - $55,500).
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After having his 2004 Volkswagen Passat in for transmission repairs
for over 40 days within one year after taking delivery, our client
sought a refund from Volkswagen. Volkswagen required our client
to sign a confidentiality statement before providing our client
with a refund. Our client refused and filed suit. The case ultimately
settled for $54,000, plus attorney fees (original cost of vehicle
- $30,500).
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A small business owner purchased a 2004 Ford Excursion for his
business. Within 6 weeks of taking delivery, he started to experience
engine/surging problems with his vehicle and took the vehicle in
no less than 9 times for repair. He requested that Ford repurchase
the vehicle and refund his money back to him. Ford responded that
they were unable to offer any assistance, so the consumer filed
a lawsuit. He recovered $83,000, plus attorney fees (original cost
of vehicle - $44,351).
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Within the first 9 months of ownership of a 2004 Mazda RX, our
client had the vehicle in for service 5 times because the car would
not start. He sought a refund from Mazda. Mazda imposed conditions
on our client which were not required under the Wisconsin Lemon
Law before a refund would be provided. Our client subsequently filed
suit, which he later settled for over $50,000, plus attorney fees
(original cost of vehicle - $31,195).
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A landscaper purchased a 2003 Chevrolet Kodiak C4500 and immediately
began experiencing problems. Within the first year after purchase,
the vehicle was out of service for over 70 days. After months of
trying to resolve the matter with General Motors, our client decided
to file suit. The matter was subsequently settled for $62,000, plus
attorney fees (original cost of vehicle - $37,740).
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Our clients requested a replacement vehicle for their 2003 Ford
Excursion because of ongoing problems with the vehicles engine,
as well as an oil leak. Since Ford denied their request, we filed
suit on their behalf. Our clients recovered $66,500, plus attorney
fees (original cost of vehicle - $45,600).
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In 2000, in a case involving Saturn Corporation, the Wisconsin
Court of Appeals ruled that a manufacturer may not impose conditions
on consumers not required by the Wisconsin Lemon Law. However, in
subsequent claims, Saturn Corporation again tried to impose conditions
on consumers not required by the Lemon Law, contrary to the Court's
previous ruling. Our clients refused to the give in to the Saturn's
conditions and filed suit. One client received $37,700, plus attorney
fees (original cost of vehicle - $22,855) and another received over
$29,000, plus attorney fees (original cost of vehicle - $17,643).
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Even though our clients' 2002 Land Rover was in for service for
over 60 days within the first four months of ownership, Land Rover
refused to provide our clients with a comparable vehicle. Shortly
after filing suit, our clients were able to settle their claim for
$75,800, plus attorney fees (original cost of vehicle - $47,995).
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Four months after purchasing a 2003 Harley Davidson, our client
sent out a demand to Harley Davidson requesting a comparable motorcycle
because his current motorcycle was in for service over 30 days since
he purchased the bike. Since Harley Davidson did not comply with
his request, the bike owner came to our office. We subsequently
filed suit and recovered $29,700 for the client, plus attorney fees
(original cost of motorcycle - $17,300).
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Even though Ford admitted that our client had his 2003 Lincoln
Aviator in for transmission repairs on at least 5 occasions, and
that the vehicle was out of service for repairs at least 64 days
within the first year of ownership, Ford still refused to provide
our client with a comparable vehicle to which he was entitled. Our
client filed suit and recovered over $64,000, plus attorney fees
(original cost of vehicle - $43,200).
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Ongoing engine problems, including the vehicle not starting and
dying out, caused our client to seek a refund under the Wisconsin
Lemon Law for its 2003 Ford F450. Ford failed to provide any relief
to our client, who then filed suit. It was able to recover $73,500,
plus attorney fees (original price of vehicle - $39,575).
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Our clients sought a refund from Honda for their 2002 Honda Odyssey
which was in for service 45 days within the first year of ownership.
Honda denied their request. Suit was then filed against Honda. Our
clients received $42,000, plus attorney fees, in settlement (original
price of vehicle - $25,031).
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A client, on his own, sought a replacement vehicle from Honda for
his 2000 Honda Insight after numerous visits to Honda dealers for
his check engine light coming on. Honda refused, so we filed suit
on our client's behalf. Our client ended up recovering $33,500,
plus attorney fees (original cost of vehicle - $18,750).
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After experiencing ongoing engine problems with his 2001 Chevrolet
Silverado, our client requested that General Motors repurchase the
vehicle back from him. The consumer filed suit and ultimately recovered
$40,000, plus attorney fees (original price of vehicle - $26,130).
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Our client experienced hesitation/shifting/revving complaints with
her 2002 Chevrolet Trailblazer. She then filed a notice with General
Motors seeking a repurchase of her vehicle. General Motors denied
her request. Our client then filed a lawsuit, which was later settled
for over $43,500, plus attorney fees (original price of vehicle
- $26,923).
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Our clients experienced various problems, including electrical
problems, with their 2002 Chevrolet Trailblazer. GM denied their
claim and our clients were forced to file suit. They recovered $50,130,
plus attorney fees (original cost of vehicle - $34,156).
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Our client sought a comparable vehicle after his 2002 Chevrolet
Corvette was in for service for over 40 days within the first year
of ownership. General Motors reviewed the case, but determined that,
in their opinion, the use, value and/or safety of the vehicle was
not substantially impaired. Therefore, our client had no choice
but to file suit. He ultimately recovered $76,000, plus attorney
fees. (original cost of vehicle - $50,548).
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A client experienced a pulling problem with her 2002 Subaru Forester
immediately upon taking delivery of the vehicle. After months of
taking her vehicle in continuously for repairs, our client requested
that Subaru provide her with a comparable vehicle. Subaru denied
her request. Our client filed suit and the claim was eventually
settled for $35,000, plus attorney fees (original cost of vehicle
- $22,680).
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Air conditioning problems plagued a 2002 Subaru Impreza purchased
by our clients. After months of waiting for Subaru to come up with
a fix to repair the problems, our clients sought a refund for their
vehicle. Subaru denied the request, so our clients filed suit. They
recovered $36,000, plus attorney fees (original price of vehicle
- $24,045).
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An airline pilot experienced brake, shimmy and vibration problems
with his 2001 Toyota 4Runner. Despite numerous repair attempts,
the problems continued. Our client requested that Toyota repurchase
the vehicle, which did not happen. Suit was filed and our client
was able to resolve the case for $45,000, plus attorney fees (original
cost of vehicle - $30,096).
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Despite having their 2002 Volkswagen Jetta in for numerous repair
visits for engine concerns within the first year after taking delivery,
the problems continued. Our clients sought to have Volkswagen provide
them with a comparable vehicle. Volkswagen failed to provide them
with a vehicle that was comparable to their current one. Our clients
sued. They were able to settle the case for $45,000, plus attorney
fees (original cost of vehicle - $23,156).
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The owner of a 2000 Ford F250 had engine problems. His truck used
oil, leaked oil and burnt oil. A lawsuit was filed against Ford
under the Wisconsin Lemon Law. The case was settled prior to trial
for $56,479.40, plus attorney fees (original cost of the vehicle
- $32,700.00).
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A Jaguar owner paid $77,750.00 for a 2001 XKR. The doors didn't
fit, the paint finish was defective and the brakes were faulty.
Nevertheless, Jaguar Cars didn't feel that the XKR met the "presumption
of the Wisconsin Lemon Law". The owner sued. The case was settled
for $130,234.00, plus attorney fees.
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General Motors paid $56,500.00 for a 2000 Chevrolet Tahoe with
multiple problems (original cost of the Tahoe - $34,900.00).
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